Existing clients on a Business or Enterprise plan get 24/7 priority support. Everyone else, we typically respond within one business day.
What industries does NexoriqHub work with?
We work across mining, education, healthcare, finance, government, NGOs, telecommunications, hospitality, manufacturing, and retail — tailoring solutions to each industry's compliance and operational needs.
Do you offer support outside business hours?
Yes. Our Business and Enterprise plans include 24/7 monitoring and support, with guaranteed response times defined in your SLA.
Can you migrate our infrastructure without downtime?
In the vast majority of engagements, yes. We use phased, parallel-run migration strategies specifically to avoid client-facing downtime, as demonstrated in our healthcare and retail case studies.
Are your Academy courses accredited?
Our courses are aligned to industry certification blueprints (Cisco CCNA, CompTIA, Microsoft, AWS) and include a NexoriqHub certificate of completion. Certification exams themselves are administered by the respective vendors.